Focus on Difficult SEM Projects

Dec. 02

When I started working at my first search engine marketing job, the CEO gave me very valuable advice. One day, I was working late with one of my co-workers and the CEO came by. We started talking and eventually asked him about his advice around success. His advice was very simple, yet powerful: Focus on the projects that nobody else wants to do. If you master the difficult, unattractive projects, your career will be incredibly successful. To this day, I follow this very advice and it has worked wonders for my career in search engine marketing. Today, I’m going to discuss a few ways I take advantage of unattractive SEM projects.

SEM Career Tip 1: Really Know Your Numbers

Difficult Maze

It goes without saying that you can’t be in search engine marketing without knowing your numbers. It’s an operational role, one where you’re responsible first hand for your company’s bottom line. However, there are varying levels of understanding that range from knowing that the numbers were down yesterday to knowing they were down specifically because conversion dropped 20% on x keyword and you’re working on y strategy to fix the problem with ETA z. Surprisingly, many people in SEM don’t know the numbers as well as they should and this creates a great opportunity for your career. I recommend always knowing the following numbers off the top of your head:

  • Yesterday’s conversions by channel
  • Yesterday’s CPA
  • Today’s intra-day conversions
  • How yesterday’s numbers compare to last week, two weeks ago, and the same day last year
  • Specifically why yesterday’s numbers were up or down
  • Your month to date run rate and how it compares to your targets (You have set targets for yourself and your team, right?)
  • Specifically why you’re above or below your targets
  • The same level of detail for any campaigns you might not be directly managing.

This may sound like a time consuming, excruciating level of detail and it is! However, that’s exactly why you should focus on this essential task in your effort to break away from the pack and embrace challenging projects. I promise, you will build intuition around your numbers over time and it will get easier. In the short run, take good notes and bring them with you so you’re always able to answer questions that may get asked of you.

SEM Career Tip 2: Spend 10-20% of Your Time Planning

I really enjoy this tip. While it’s super easy, nobody follows it, creating another great opportunity to set yourself apart from the pack. I can totally relate with those that don’t like planning. We’re on the front lines of operation and have infinite opportunities at our fingertips. We just want to get out there and execute. However, I can tell you from years of management experience that there is simply no substitute for good planning. Planning will make you (and your team) more efficient, improve communication with senior management, and yield improved results. Even though you’ll have 10-20% less time for the execution side of things, planning will set you up for success and will greatly improve the leverage senior management has over you (and your team) which is a huge benefit on its own.

SEM Career Tip 3: Volunteer Yourself

In search engine marketing, we all have more projects than we can handle. This relates not only to the infinite opportunities out there, but also the fact that SEM is typically understaffed in proportion to the value we drive. In light of this, most people in SEM are reluctant to sign up for more work. We’ve all been in the those meetings where action items start coming up and the meeting leader starts asking who will take them on. We’ve all been in the situation where we just want to look down and let someone else take it on. My advice to you: Fight your instincts and volunteer yourself! Of course, you can’t take on everything but leveraging this strategy at the right time can work wonders for your PPC career. Just think about it, everyone is stretched. Sure, some are stretched more than others, but at the end of the day everyone could use more time. If you step up and take on these projects in a team setting, you’re communicating that you’re an SEM leader. This goes a long way!

PPC Career Tip 4: Work Long Hours When It Makes Sense

I’m typically a proponent of working smarter and not harder. However, there are times when this simply breaks down, especially around deadlines. It’s easy in SEM to push a project off a day or so. However, if you push enough projects off enough days, you slow down the growth of your entire organization. My advice to you: Fight your bias to push deadlines out, no matter what. After you hit your deadline, then give yourself a break and get some rest.

PPC Career Tip 5: Focus Very Little Time On Beta Tests and 2nd Tiers

This is a classical PPC time trap. I haven’t met anyone in SEM who doesn’t like exploring new initiatives. There’s an affiliate marketer inside all of us who wants to uncover that jackpot. My advice to you: Focus on the big levers. Beta tests and 2nd tiers are rarely big levers. If you must try experimental stuff, try it on your off-time and consider SEM moonlighting to expand your knowledge base. I’m not alone on this, any seasoned Internet executive will tell you that they don’t want their SEM managers focused on this stuff and it will rarely reflect well on your career even though it’s super fun and appealing.

Condition Your Mind To Enjoy Difficult Search Engine Marketing Projects

While these are just five examples, I really want to highlight the recurring theme here: Consciously fight your instincts each and every day. Look objectively at the projects before you and understand if it’s a difficult or easy project. More often than not, the difficult projects are the ones with leverage. Condition your mind to enjoy the difficult challenges in SEM and you’ll quickly get promoted. I personally like to mix it up and include at least one or two easy, fun projects in my day to break up the difficult stuff. Moreover, I like to take breaks to move my work location to change my mindset. It’s amazing what you can accomplish when you simply approach projects with the right mindset! After a while, you will start actually enjoying the difficult stuff and then you’ll be in a league of your own.

Image of Maze © iStockPhoto – chromatika

Posted in: Attitude, Career | Tags: , | Comments: 2 comments so far, join the discussion!

I’m Passionate About PPC and SEM

Oct. 29

I’m very passionate about PPC. I’m very passionate about the corporate career path in pay per click. There’s nothing I’d rather be doing than managing my awesome paid search team! Does this sound like you? Good! Does this sound very different from your tone and thought pattern each morning? That’s ok, but let’s work on that! This topic has been blogged about to death, but I couldn’t resist because it’s so core to my personal value. Let’s talk about passion today because I sincerely think it could get you a raise and a promotion.

Why Passion In Search Engine Marketing Counts: Your Perspective

Search On Keyboard

Let’s purely look at it through your personal lens first. What’s in it for you? Before I even get to that, let’s get one thing out of the way. I’m not a psychology major, but I know from experience that passion is at least partly up to you. Every single morning, you have the conscious decision whether you want to be passionate or dull. If you’re not currently overly passionate every morning, I’m about to show you what’s it for you if you make that conscious decision. If you already get up with enthusiasm and passion each morning, I’m about to ask you to bring it up a notch. There’s always room for more fire! I’ll show you what you’ll get out of even more passion…

First and foremost, let’s talk about happiness. It’s a fact: Passion is directly correlated to happiness. If you’re passionate about your work and purpose every single day, the day will go by much faster and you’ll have a lot more fun (with a lot more energy). At the end of the day, we all want to be happy. That’s one of the most important things in life. Pay per click search engine marketing can be daunting. Sometimes it’s hard to be passionate, especially if your numbers are trending down or if you’re under pressure from your manager (it happens to everyone and pressure can be a good thing). Every single morning, take a step back and push yourself to be passionate. Write a note if you need, seriously. I can guarantee this conscious exercise will become more and more natural over time and will result in a nice bump in your happiness and job satisfaction. It’s in your hands.

Second, let’s talk about your career path in pay per click. It’s a great industry. One of the reasons I’m so passionate about PPC as a great career is the ability to grow quickly. I’m a director of SEM only five years out of college. In a more traditional industry, it would probably take me 10 to 15 years to hit the director level. Now, let’s face reality: The quick upward mobility in pay per click can cause problems because one can’t possibly learn all of the judgment of a 10 or 15 year veteran in only 5 years. This is where passion comes to play. If you’re passionate, you’ll learn quicker. If you’re passionate, you’ll emerge as a leader. What do leaders do? They rise above the naysayers and push the team forward, even when things are difficult. If you want to become a leader and people manager within pay per click, you need to consistently demonstrate passion for the industry and also the company. You need to be more passionate than anyone else. Excessive passion alone, in my opinion, can overcome management judgment that will take a bit longer to grow through experience, success, and failure.

Why Passion Counts: Your Employer’s Perspective

This part is really easy. Employers love passionate employees. Already mentioned, passionate employees increase the morale and purpose of the overall team. The output of the team is much larger than the output of any one individual. Passion from one employee can have tremendous leverage and exponential returns from an employer’s perspective. Passion can spark new innovation on the SEM team, one of the highest leverage teams within the company.

I’ve seen it time and time again in search engine marketing. There’s high turnover because people tend to burn out. In good cases, the employee decides to transition out of pay per click but stay at the current company. In the worst case, they leave not only the pay per click team but also the company as a whole. Companies want passionate leaders who can overcome this effect and retain their team. I have an awesome track record for employee retention even at companies with overall retention issues. This is one of the main reasons I’ve been able to consistently manage and grow leading PPC teams with a good deal of authority and autonomy from my employer. Not yet managing people but want to be? Invest in your passion! Managing people, but want to grow even more and be the most successful manager possible? It’s all about the passion!

A Topic Worth Visiting Over And Over

There’s a reason it’s hard to find a business leader who hasn’t commented on passion. It really works! Whether you’re already passionate about SEM or completely lack passion, there’s room for all of us to grow. Make it your purpose each morning and you’ll have more fun, get promoted faster, and add exponential value to your company! Don’t believe me? Check out my LinkedIn profile and specifically my recommendations. You’ll see a recurring theme around my positive attitude, passion, and morale-building powers. All of this has been a conscious decision, one that you can make as well.

Image of Search on Keyboard © iStockPhoto – NickS

Posted in: Attitude | Tags: , , , | Comments: 1 comment so far, join the discussion!