Employee Performance Review Tips

Sep. 27

When it comes to the pay per click search engine marketing career path, it’s simply not enough to do great work. You need to do great work and get recognized. How can you get recognized? It’s all about dressing up for your job and creating the right search marketing perception. Now, what’s one of the premier ways to set everyone’s perception about your great work? Easy: Your employee self performance review! Today, I’m going to discuss some of my favorite tips for optimizing your annual self review.

Tip 1: Keep Detailed Search Marketing Records

Employee Performance Evaluation

I can’t stress this tip enough! In fact, I wrote an entire post about keeping detailed ppc records. Just think about it: Pay per click can get crazy! There are numbers we have to hit, fires we need to put out, and initiatives we need to complete. When we’re moving a mile a minute, it’s easy to move from one thing to the next without keeping good records.

However, resist the temptation and keep detailed records. When your annual self review comes around, leverage your records to your advantage. It’s time to go into painstaking detail listing out every single project you worked on. It’s time to leverage your records and shine!

Tip 2: Spend An Entire Day On Your Self Review

So now that you have detailed records, it’s time to work on your self review! Your schedule is crazy and you have limited time. As such, the natural tendency is to spend a few hours maximum on your self review. My advice: Spend an entire day on your employee self review. Block out all distractions. Go in a private conference room if you must. Turn off Outlook. There is no higher leverage event in the SEM career path than your self review. Remember, your boss may not know the true details of your accomplishments since you’re moving so quickly.

Tip 3: Go Above And Beyond In Your Self Review

What do I mean by going above and beyond? It’s probably easiest to illustrate this by example: I wrote a 15-page essay for my last self review! I included granular numbers and metrics, accomplishments and projects, successes in my team’s growth, and even pasted some of my recommendations from my LinkedIn (I have 58 recommendations on LinkedIn, after all)! Moreover, I spent some time seriously outlining my goals and aspirations for the next year. One thing is for sure: By going above and beyond in your employee self review:

  • You tell your manager that you’re really serious about your PPC job.
  • You know that you did everything in your power to ensure a positive outcome to your review!

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How I Made It Big In Online Marketing

Aug. 16

You hear a lot of stories about people making it big in the world of online marketing. Today, I’m looking forward to sharing my own story about how I made it really big. The great part: I did it all in a nontraditional way, one which has higher leverage than any other in my opinion.

The Typical Online Marketing Fortune
Tryst Las Vegas

My wife and I at Tryst, Las Vegas. PPC paid for our trip to Wynn last week!

I’m always hearing about online marketing fortunes. It seems like every blog I read is boasting of tremendous profits. Typically, these fortunes are coming via affiliate marketing, blogging, or even starting a small company that takes off. I have a tremendous amount of respect for anyone that makes big money on the Internet. Why? It’s not easy, period. It takes a lot of hard work, hustle, and intelligence. However, I’m here to say that I think the three methods just mentioned are lower leverage these days than the corporate route (the route that produced my success). I’d like to start out by talking about some of the difficulties with affiliate marketing, blogging, and starting your own business. Later, I’ll transition and discuss my personal success and leverage via corporate marketing (in addition to my secret money-making strategy).

Let’s talk about affiliate marketing and blogging. Most obviously, everyone is trying to do it! We live in a global economy, which is currently in a recession. Basically, you have everyone in the world trying to make some extra cash online. What does all of this competition mean? Less upside and thinner margins. Now, let’s think about corporate marketing. The corporate world requires a certain mindset, you’ve got to have that professional swagger and the degrees to back it up. Moreover, while most corporations are global, those with huge budgets want someone on call in their hometown.

Start Your Own Business, Delay Your Payout By 10 Years

Now, let’s quickly talk about starting your own business. I have huge respect for anyone that starts their own business, it’s a lot of work and a very respectable route. However, as I see it, there are only two real small business routes within online marketing. The first is the small affiliate marketing shop. I love this route because it involves zero investors and is pure profit for the owner. I even went this route myself and started IJL Productions. However, affiliate marketing margins are getting thinner and competition is getting more fierce (not only from other affiliate marketers but also from large corporations which have a lot of money to throw at their campaigns because of their high margins).

The second route: Get some funding and start a small business that may get bought out or go public one day. One problem with this route: Investors will dilute your ownership tremendously. My bigger problem with this route: The payoff is WAY in the future. You often have to wait five to ten years to be able to sell. Moreover, when it comes time to sell there are so many restrictions that you may not be able to dump all of your shares at once. You hear about all these Internet millionaires who started their own business, but I wonder how much of their fortune is liquid versus stock that can’t easily be sold. If the money isn’t in the bank (or in very liquid assets), it’s not real in my opinion.

How I Made It Really Big

Now, I’d like to talk about my personal career path and how I made it really big. You may be thinking, Ian’s going to talk all about working your way up the ladder and earning a big salary. Well, that certainly is a great thing and I do highly recommend it, but it’s not the point of today’s post. Today, I’d like to talk about stock options in high growth private (and public) companies.

Invest Like a Venture Capitalist and Get Rich

Who are some of the richest people you know? The richest people I know tend to be venture capitalists. Why? Easy! They got in on the ground floor of amazing companies. They own a diversified portfolio of private companies that later got bought out or go public. They own the leverage because they simply need to pick the right companies and then sit back and profit as the companies take off (leverage in its purest form). So, why not just become a venture capitalist? Again, an easy answer! The only people making money at the VCs are the partners (requires many, many years of tenure) or the folks wealthy enough to invest in the VC funds.

However, there is another way! Why not join the best companies in an online marketing capacity and accumulate stock options? That’s exactly what I did. I own stock in NexTag, QuinStreet, and Inflection.com (the first two had major liquidity events which I’ll discuss below)! When I started, there were haters for sure (and there still are). People were telling me I should discount stock options because they’re rarely worth anything. People told me stories of friends that worked at companies, but their options expired worthless. Well, what these haters didn’t know is that I was co-president of the investment club at Stanford and that I’ve been picking stocks my entire life. I intentionally picked the top companies in Silicon Valley. I intentionally negotiated a large portion of my pay via company stock. And, I intentionally worked hard and received additional stock option grants. Now, I’m one of the rare individuals in the world that owns stock in both NexTag and QuinStreet, two of the largest success stories of recent years.

Stock In NexTag and QuinStreet, PPC Ian’s Secret Leverage

I was one of the earlier employees at NexTag back in 2004. Because of the power of the pay per click career path, I eventually ended up running the entire PPC team and having a lot of clout at the organization. In 2007, 2/3 of NexTag got bought out for $830 million! I profited handsomely, not only from my own work, but through the leverage of everyone working hard at this great company. I also got in early at QuinStreet, well before their finance business took off. Earlier this year, QuinStreet went public and the company is currently valued at nearly $500 million (even in this bad economy). I’m confident that I picked my other companies correctly as well and that there is more great stuff to look forward to!

So there you have it, my leverage strategy: Accumulate stock in privately traded companies and profit like the big VCs. You may be thinking: Couldn’t I do the same thing even outside of PPC? My honest response: Not really! PPC is very well regarded because we’re dealing with huge multi-million dollar budgets. It’s an exclusive club and a skill (on a multi-million dollar level) that is very rare. As such, PPC professionals are truly in the driver’s seat when it comes to choosing the ideal companies and getting as much stock as possible. There’s only so much time in the day. Do you want to accumulate stock and enjoy the leverage of everyone’s hard work (not only your own), or stay internally focused on your own affiliate campaigns or business? My take: The corporate world offers an unparalleled amount of leverage! Want to learn even more PPC career strategies? Make sure to check out my free PPC eBook.

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Three Different PPC Career Paths

Mar. 22

As you know, I’m a huge fan of the corporate pay per click career path. This career path has been extremely rewarding for me and I wouldn’t trade it for anything. PPC may sound like an extremely focused discipline and it is. At the same time, there do exist multiple career paths within pay per click (and online marketing in general). Today, I’m looking forward to discussing three of my favorite career opportunities and my thoughts around their strengths and weaknesses.

PPC Career Path 1: The Agency Route

Careers Achievers

A few weeks ago, I attended SMX West. If you’ve been to SMX or another search marketing conference such as SES or ad:tech, I’m sure you’ve noticed the huge number of search marketing agencies. Put simply, agencies such as iProspect are big business and are only getting bigger. So now that we’ve established that agencies are a huge force within online marketing, let’s discuss a few of the pros and cons of the agency career path.

The biggest pro of the agency career path, in my opinion, is the ability to work with a variety of clients. In the agency world, you’ll typically get several accounts across a variety of verticals and business models. Moreover, these accounts change over time! In my opinion, this puts the search marketer on the fast track to accumulating a very deep knowledge of online marketing. Another benefit of the PPC agency career path: You get serious client face time. If you enjoy the human side of things as much as crunching the numbers, the agency career path can give you that optimal mix.

So, everything sounds perfect, right? Of course not! There are pros and cons with all decisions in life. There’s one big con that comes to mind with the agency path. As an external party, you are one step removed from the core business operations. This typically equates to less day-to-day financial visibility and responsibility. Agency teams are given volume and CPA goals, but it’s sometimes not the same as living and breathing the numbers like an internal team. This isn’t the agency’s fault, it’s a data integration thing. Just think about it: As an agency, you’re not going to be hooked into all of the client’s back end data. An internal team, however, often has access to more intimate data which often equates to more precise financial responsibility.

Pay Per Click Career Path 2: The Startup

Another popular career path in pay per click is the startup route. Let’s start with the pros again. First and foremost, startups offer the ability to grow quickly. When I say grow, I actually mean growing several things: your skills, responsibilities, title, salary, and wealth (via stock options). It’s essentially a case of risk and reward. Startups are the riskiest career path because of their volatile nature (most startups fail). However, if you’re able to join a successful startup (like I did), the benefits can be tremendous! Startups, especially earlier in your career, can be the fast track to rapid pay per click career growth. Moreover, if you leave a startup at a senior title and are able to earn the same title (or even higher) at a more established pay per click organization, you are absolutely golden.

Of course, there also exist several cons with the startup career path. First and foremost, it’s much more challenging to launch brand new pay per click campaigns versus growing and maintaining existing ones (like many of us do at larger companies). This is a good challenge in the sense that you can master PPC much quicker launching a business from scratch. At the same time, it’s a con because campaign launches can fail. If the business model isn’t perfected, your pay per click campaigns could very well lose money for an extended period of time. Moreover, as the pay per click manager, you may get blamed for these losses even if they are not under your direct control. This is definitely pressure that you want to be ready to handle!

The second big con of startups: You may be on your own. Unless you’re rather senior, pay per click is a team sport. Startups, however, have limited budget and often have a pay per click team of one. If you’re super independent, this may be a great route for you. If you prefer a team, however, a larger company may make a lot more sense.

PPC Career Path 3: The Mid To Large Sized Direct Advertiser

All career paths presented here are awesome! However, if I had to rank them, I’d tie the first two as the (very close) runner up and I’d make the mid to large sized direct advertiser the clear winner. Let’s start with the pros of the mid to large sized direct advertiser. Remember in the agency section when I talked about data issues? This is rarely a problem at a large direct advertiser. You can hook directly into your organization’s immense data and leverage it for complex bidding decisions! This alone is the biggest advantage of the direct advertiser: incredible statistical maturity and opportunity.

Now, let’s talk about resources. At the agency, you’re typically working at a company that’s very biased towards one skill set: online marketing. At the startup, you typically have individuals spanning a variety of disciplines but rarely have access to them because everyone is very resource constrained. Now, at the mid to large sized direct advertiser, you frequently have the ability to work with legal, finance, engineering, sales, and product management. In my opinion, this cross-functional nature makes the mid to large sized company a stellar candidate. I said it before: PPC is a team sport. It’s not only a team sport in terms of having a team of PPC managers, it’s also a team sport in terms of working with the broader organization on landing page tests, site tests, ad copy tests, keyword generation ideas and more.

Moreover, let’s not forget budgets! Agencies are often given a fixed budget dictated by the client. Startups are typically budget constrained. Mid to large sized direct advertisers, however, will frequently have unlimited budgets as long as campaigns meet a profitability threshold. You want to be managing budgets in the multi-millions, right? Let’s also talk about budget for hiring and PPC automation. You’re going to have a lot more of it at the mid to large sized organization.

As said earlier, there are cons to every career path – no single path is perfect! In terms of this path, I’d say the largest obstacle can be speed. Let’s face it: The larger the company, the more checks and balances. You can’t just test any ad copy you’d like. You need to get full legal approval and your manager’s buy-in. Another con: Sometimes, career progression can be slower at very large companies. You’re just one person in a sea of many. You really need to stand out if you want to grow rapidly. At the same point, I’m confident that you will stand out if you’re taking the time to read this post!

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PPC Versus SEO Careers

Feb. 18

As you know, I’m a huge proponent of the PPC career path. It’s hard not to be given my rapid ascent from Marketing Associate to Director of Search Marketing just five short years after college. However, there are also many other great career paths in the other channels of online marketing: SEO, display, email, and social media. Today, I will specifically focus on careers in SEO and how they compare to PPC. If you’re just starting out or considering a transition from SEO to PPC (or PPC to SEO), I hope my insights are helpful in your online marketing career planning!

SEO Careers Offer a Longer Feedback Loop

Careers

It’s all about perspective. You can view PPC’s rapid feedback loop as either a gift or a curse. It’s a gift in the sense that you get to know immediately if something is working. It’s a curse in that the rapid feedback loop promotes an unending queue of initiatives. I’m personally a huge fan of pay per click’s rapid feedback loop because it fuels my drive to succeed. The more great results I see, the more projects I want to complete and I’m totally happy working long hours to continue the growth. If things aren’t looking so good, I try to complete as many projects as possible (while watching the numbers closely) to improve the business.

However, this isn’t for everyone! There’s no doubt about it: The unending queue of projects can be intimidating. Moreover, it can be a challenge for many to have the endurance to keep the PPC pace up. This is why longevity is such a critical component of pay per click career success.

SEO, on the other hand, is a bit more strategic and longer term. Why? It’s really simple: Any given change will take months to evaluate. The feedback loop is much longer, making SEO projects grander in scope. Since the feedback is less fine tuned, it’s important to go after tremendous strategic opportunities to make a measurable impact. I think I’m unique in that I find both the PPC and SEO mindsets enticing. However, the disciplines really are different. As an analogy, I enjoy equating PPC Professionals to Wall Street Traders and SEO Professionals to Investment Bankers. Which one are you?

PPC Careers Have More Day-To-Day Volatility

I actually look at volatility with a smile. Why? It’s all about taking on difficult projects. Because many people can’t take the pressure of volatile numbers, it opens a great opportunity for the brave few pay per click professionals who embrace it! In my opinion, pay per click is just like sales. If you can take and embrace the volatility, the rewards are tremendous!

By contrast, SEO is more strategic. Numbers can be volatile in SEO, especially when Google tweaks their algorithm, but the vast majority of the time it’s smooth(er) sailing. Even if numbers are down, no amount of action is going to reverse the course instantly. This stability and strategic outlook is a very appealing. Leveraging another analogy, PPC is like a startup and SEO is like a large, established public company. Which do you prefer?

PPC Is a Bit Hotter Right Now

There’s no doubt about it, pay per click is hot right now! Despite a rough economy, PPC is a recession proof career. PPC is hotter than SEO and companies are in general hiring PPC Professionals at a faster rate. At the same time, this isn’t a huge reason to jump into PPC if it’s not the right career for you. I wanted to include this point because it’s interesting, but I definitely wouldn’t base your career path on these types of trends. Next month, who knows, SEO could make a huge comeback and become hotter than PPC!

SEO and PPC Careers Both Offer Great Technical Opportunities

To close out, I wanted to point out an aspect that’s very similar between SEO and PPC: Both offer the ability to collaborate closely with engineering. In PPC, it’s all about automation and tools. It’s important to determine whether you leverage the free tools provided by search engines, build an internal tool leveraging search engine APIs, or buy a third party automation tool such as Marin Search Marketer or Kenshoo. Even if you leverage free tools or buy a third party tool, there are always great opportunities to work with engineering, especially on PPC landing pages.

SEO offers an unparalleled opportunity to have direct influence over your company’s live site. After all, SEO is site structure. From this perspective, SEO provides an awesome opportunity to work with engineering via the live site product manager function. While the technical aspects of PPC and SEO are slightly different, both careers are extremely rewarding from this perspective.

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Breaking Up The Pay Per Click Grind

Jan. 28

If you’re in the corporate PPC world, you definitely know that things can get rather crazy. After enough analysis, keyword generation, keyword deployment, bid changes, ad copy tests, landing page tests, account restructures, product requirements, and executive presentations, your head can really start spinning! I’m here to tell you that it’s all about PPC longevity. After all, longevity has been one of the cornerstones of my early success in the corporate pay per click world. Today, I’d like to take a step back and discuss ways of breaking up the PPC daily grind. Whether you’re an associate or director, I strongly encourage you to take these tips seriously. At the end of the day, they will only increase your employee retention and team morale!

Tip 1: Attend Search Engine Marketing Conferences

Daily Grind

Search engine marketing conferences have been extremely good to me over the years. They’re incredibly beneficial from two angles: First and foremost, conferences present the ultimate networking experience. As someone with well over 500 connections on LinkedIn and a big binder of business cards at home, I cannot say enough about the power of networking. At the end of the day, people are everything in terms of finding long term success in your corporate pay per click career.

Second, conferences are extremely worthwhile in terms of staying up with current trends and sparking innovation. The natural tendency in PPC is to think you know it all. Well, at least that’s my natural tendency. The problem, however, is that things change extremely fast. Even if you know everything today, you won’t necessarily know it all tomorrow. Even if you’re consistently innovating and driving the direction of the industry, a great speaker can totally spark new ideas.

Directors, managers, and team leads: My overall suggestion here is that you get your team full passes to the major conferences such as Search Engine Strategies (SES), Search Marketing Expo (SMX), and ad:tech. I’ve been at companies in the past that have unfortunately been cheap about getting full passes. I definitely suggest pushing for full passes. It’s an extremely small investment in your team’s education and morale, one that will pay huge long-term dividends. From my personal experience, I always come back from conferences extremely energized, full of new ideas, and ready to go! Thinking about things through that lens, conferences are the ideal way to break up the daily PPC grind.

Tip 2: Enjoy PPC Team Activities

I like to compare pay per click campaign managers to Wall Street traders. We’re in the details of a very competitive and focused trade. For that reason, we often forget to take a step back and get away from the computer. From my experience, team activities are always a very welcome break from day to day campaign management. Moreover, the bonds formed during team activities can directly improve teamwork within the office.

My suggestion: Plan a team activity at least once very six months and ideally once per quarter. Some great examples include go-karting, miniature golfing, and bowling. I particularly like team functions that involve actual activity because we’re typically at the computer for so much for our day. The key here is that the team activity is held during the workday and that it concludes right around the time people typically leave the office. That way, the team activity functions as a true reward. Also, team activities are always more rewarding if the company pays for them!

Tip 3: Schedule Regular PPC Team Lunches

This tip is very similar to the last one, but I suggest an increased frequency of perhaps once per month. It’s too easy to rush out of the office and grab a quick lunch, only to come back and start working again right away. From my experience, the time savings from a quick lunch does not add any value. If you actually break up the workday and increase the "fun" factor, the entire team gains immense productivity. For that reason, I highly suggest having PPC team lunches to celebrate milestones, birthdays, or really any reason at all. Another great idea: Invite members of other teams as well, it’s a great way to learn something new!

Tip 4: Proactively Assist Other Departments

One of my absolute favorite things about pay per click search engine marketing is the fact that we’re in the center of it all. PPC is an operationally intensive role, one that involves useful data. For that reason, I enjoy thinking about proactive ways to assist other departments. Some simple examples: Share your PPC keyword list with the SEO team, share your top ads with the design team, send competitive benchmarks to the partnership team. At the end of the day, there exists a plethora of ways you can directly help your coworkers in other departments. Not only will this break up your day a bit, but it will help your overall organization grow. Moreover, I truly believe that the more you give, the more you receive. Next time you need help from someone else, you can rest assured that help will be available immediately.

Tip 5: Give Back To The Paid Search Community

I created this blog to give back. I regularly enjoy acting as a reference for old reports. I thoroughly enjoy writing letters of recommendation. At the end of the day, it’s all about giving back in my opinion. The best managers in the world are your manager for life. It doesn’t matter if you’re at a different company. If someone’s a great manager, they will always support and invest in your career. This is how I view management. Unfortunately, this is against the grain of many managers out there.

My strong advice: Invest in old reports and co-workers. I’ve found this to be a very powerful way to help the community while breaking up my day a bit. Like I said in the last tip: The more you give, the more you will receive. Corporate PPC is a very small but rapidly growing community. Give back today and make a real difference, while keeping things fun and interesting.

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