Controlling Your PPC Mind

Jan. 13

So it’s 2010 and you’re looking to get promoted in your PPC career. At the same time, you value your work-life balance. You can’t imagine working 80 or more hours a week, trading your personal life for promotion. Well, I’m here to tell you that you absolutely don’t need to! In my opinion, it’s totally possible to ascend the corporate PPC ladder while enjoying your personal life, on a 40-60 hour workweek. How are you going to do this? It’s simple: You need to work smart by programming your PPC mind. Today, I’m going to uncover three of my favorite mind games to unleash leverage in your PPC career.

Force Yourself To Work With Extreme Efficiency In Pay Per Click

Blue Lightbulb

I honestly wrote 40-60 hours above to be conservative. As someone who’s ultra-efficient, I totally believe that the 40 hour workweek is possible in PPC. Just think about the time that gets wasted during the day when you’re:

  • Surfing the Internet (unrelated to work)
  • Logging into your Facebook account
  • Taking a really long lunch
  • Chatting with friends
  • Working at a slow pace
  • Getting distracted and jumping between projects
  • Just sitting there (or even dozing off) without actively doing work

Now, just think about what would happen if you were incredibly focused the entire workday. You came into the office with the "I’m here to work hard" mentality. You actively fought against your mind when it tried to tell you to lose focus. (Believe me, my mind’s natural tendency is to defocus.) The answer is simple: You would get promoted faster and reduce the duration of your workday, dramatically.

In my opinion, all it takes is a little conscious effort and the recognition that you need to force your mind to focus. When you accomplish this, the amount of work you can get accomplished in the normal workday is astounding! While all of this is applicable to any job, it’s especially applicable to PPC because we’re often juggling more priorities than we can count while facing the pressure of hitting numbers. We’re in a situation that promotes defocus. Force your mind to focus and you’ll be on your way!

Two other tips to stay focused in PPC: First, Make sure to vary your workplace. I like to switch between my company’s two offices and even spend some time working at Starbucks. The variety really keeps my mind from defocusing. Second, take time off when you need it! PPC is like a sport, especially when you’re ultra-focused. This amount of focus can be quite draining. If you’re able to really force your mind to focus, I suggest scaling back your hours and taking off days when you need it. Your mind needs time to recover.

Force Yourself To Be In a Charged, Positive Mood Every Single Day

I absolutely love this tip. Are you naturally happy every single morning? Of course not! Even if you’re like me, in the career of your dreams, sometimes you’re tired and grumpy. It’s ok and perfectly natural. Now, I’d like to highlight another awesome opportunity to control your mind. Take a step back and realize that you’re the one in control, not your mood. My strategy: I like to hype myself up. I’ll straight up lie to myself. "Ian, you’re not in a bad mood. You’re in a good mood. You’re the man! You’re PPC Ian!" I’m serious here. After a while, I’ll believe the lie. I’ll program my mind.

Now, let me let you in on a secret. In my opinion, positivity is one of the greatest factors in promotion. Nobody wants to promote the disinterested employee. They want to promote the employee who loves their job, the person who lives for the company. It’s as simple as forcing your mind into a hyped up state even when it’s not. It almost becomes a game. How hyped up can you be when facing difficult situations? As I mentioned in a previous post, PPC perception is reality. If you’re always in a positive mood, you’re carefully crafting the best possible perception.

Some other great points about positivity in your search engine marketing career:

  • Enthusiasm is very contagious. You’re not only hyping yourself up, you’re setting the mood for the entire team. You’re acting like a PPC leader.
  • Those that have a positive outlook tend to realize their goals. When you start thinking negatively, you’re stepping away from your goals. I’m a big believer in The Secret.
  • I’ll consistently hype myself up before any meeting or call that involves sales. Sometimes people think I’m crazy talking to myself in a conference room but it totally pays off.

As a closing piece of advice, make sure to give yourself extra rest. It can be very tiring if you’re in a charged mood all day. You need time to recover so you can consistently deliver results.

Force Yourself To Avoid Conflict and Anger

There’s no way around it. Even if you’re a nice guy like me, you’re likely to get into a situation once in a while that has conflict potential. It’s probably not even your fault. Someone does something (either unintentionally or even intentionally) to step all over you and you’re upset. My advice: Do absolutely whatever it takes to be the bigger person. I repeat, never show emotions of conflict and anger at work.

This is very important in your PPC career. We’re naturally under a bit of stress in pay per click. We’re managing to stretch goals and have a plethora of projects in mix. Now, throw on top of that the fact that someone might not be playing by the rules and you have the potential for career disaster.

However, if you’re smart and have perspective you will always handle the situation gracefully. My two pieces of advice: First, never react right away. If you feel like you’re going to get upset, take some time to really think about it. Sleep on it. Never start sending that nasty email before it’s really well thought through. In fact, once you think it through, you will never send that email, trust me. Second, make sure to exercise regularly. If you get upset at something, it’s very easy to take out your aggression at the gym and then come back to work the next day in your charged, positive attitude.

While this is probably the most difficult mind-controlling trick, it’s the one that shows the most maturity. If you’re able to consistently work efficiently, stay positive, and avoid conflict at all costs, you are playing the PPC game to win and will be promoted to the top. These are all attributes of the most effective pay per click leaders out there. These are all mind games that are directly under your control.

Image of Blue Lightbulb © iStockPhoto – BlackJack3D

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Search Marketing Interview Tips

Jan. 09

I recently wrote an article highlighting my favorite paid search interview questions. The article focused on the PPC interview from the interviewer’s perspective. Today, I want to flip the tables a bit and discuss my favorite tips from the interviewee’s perspective. While these tips are applicable to any PPC job interview, they’re especially relevant to those of you interviewing for a PPC role at a larger company. 2010 is here. Is finding a new online marketing job one for your 2010 goals? If so, I hope the following tips help you find all the success in the world.

PPC Interview Tip 1: Focus Exclusively on PPC

PPC Dream Job

If you’ve been reading my blog a while, you most likely know that my interests within online marketing are quite varied. While my heart is in large corporate PPC, I’m also an SEO and domaining entrepreneur in my spare time. Given that context and the general perception that a varied skill set is better, the following tip may seem a bit counter intuitive: Focus exclusively on PPC in your interview and avoid expressing an interest in dedicating significant time to SEO, email, and display advertising.

At large companies, there are separate departments for PPC, SEO, email, and display, typically reporting into the CMO or VP of marketing. The pay per click budgets are large enough that 100% PPC focused employees are mission critical. Without exclusive attention, the campaigns will fail. I’ve been in a plethora of interviews where the interviewee talks at length about their plans to learn the other marketing channels, almost to the extent that shows they’re bored with PPC and looking to move on. My advice to you: Avoid giving this impression at all costs!

I’m certainly not advising you to lie (ethics is everything in this world). If you truly have interests in diversifying your skill set and moving on from PPC, I highly suggest interviewing for a general marketing position at a startup. However, if you’re interested in becoming a Director of Search Marketing at a large company, it’s all about focus.

Of course, it’s important to show that you’re an expert on multiple fronts. As you get to the Director or VP level, a varied skill set is critical. However, it’s important to portray yourself as someone who knows all of the different channels (learn them during your spare time), but is interested in a heavy PPC focus (95% or more of your time). As a real life case study, my personal exclusive focus on PPC over the last 5.5 years has propelled my career from Marketing Associate at a startup to Director of Search Marketing at a large publicly traded company.

Pay Per Click Interview Tip 2: Dress Professionally

A while back, I wrote a post all about the benefits of dressing up for your search marketing job. I truly believe in the power of PPC perception driving reality. No matter how good of a job you’re doing, you can’t ignore perception and the game in general. Since perception and first impressions are everything, please dress up for your interview. Even if you’re interviewing at lunch and have another job try to change before you arrive and then change back before going to your old job. The power of professionalism is often overlooked in my opinion.

Search Engine Marketing Interview Tip 3: Passion Is Everything

The first post on PPC Ian was all about my passion for PPC. This was my first post for a reason: Passion is everything in this world. Whether you’re interested in becoming a pay per click corporate leader, a successful entrepreneur, or a world class athlete, you won’t get too far without passion. For this reason alone, passion is one of the first things I measure when conducting a pay per click interview. Sometimes we’re all low on energy. I can totally relate as someone who’s routinely up late at night. However, take control of your mind and get hyped up for your interview. Get rest the night before, eat a good meal, drink an energy drink, do whatever it takes! Passion will get you very far in the corporate world.

SEM Interview Tip 4: Polish Up On Your Mental Math Skills

As an interviewer, I place a very big emphasis on math. From experiences at other leading companies in the space, I know I’m not alone. I like to ask mental math questions starting on the phone interview, building all the way up to large half hour case questions during the in-person interviews. If you’re a bit out of practice, make sure to polish up on your math skills. The investment will not only help your interview, but will pay dividends in your PPC career in general. The ability to perform quick mental math can make the difference between looking unconfident and like an absolute PPC superstar.

Pay Per Click Interview Strategy 5: Proactively Demonstrate Your PPC Skills

At the end of the day, pay per click is a highly technical trade. There are many moving parts and skills are critical. While I always do my best to get a comprehensive understanding of the candidate’s Google AdWords, Yahoo Search Marketing, and Microsoft adCenter skills, sometimes time will run out and I’m not fully convinced of the candidate’s ability. I’ve been able to get around this by sending follow-up questions via email. However, what always impresses me are candidates that take the time to clearly spell out their skills proactively. I’m always excited to interview candidates who talk at length about their experiences with the various platforms and the PPC levers: Keyword generation, keyword deployment, negative words, ad copy testing, landing page testing, reporting, analysis, technology and automation, and niche tricks. One of your greatest assets is your trade specific knowledge, make sure to spend the time showcasing it!

Online Marketing Interview Strategy 6: Highlight Your Investment Hobby

This is a simple, yet powerful tip. The vast majority of great corporate PPC employees I have known over the years enjoy investing during their spare time. When they’re not investment hobbyists, they at least know the companies in the space extremely well. As a general way to retire young and accumulate wealth while also looking like a strong businessperson in your PPC interview, I recommend building up an expertise in investing and showcasing it a bit during your interview. From the interviewer’s perspective, we’re hiring SEM managers to basically run an operationally intensive business. Investment experience is a great way of showing judgment and maturity.

Search Marketing Interview Strategy 7: Research The Company and Interviewers

The competitive benchmarking aspect of PPC is very high leverage. If you’re really good at research, you’ll uncover nuances that others miss and make the company a ton of money. For this reason alone, I really like candidates who do a thorough job researching the company and the actual interviewers. Some candidates recently have even mentioned that they read PPC Ian and like it a lot. While some would say that has nothing to do with the job, I’d argue that it does. Candidates who have researched me on the Internet are making sure their future manager is right for their career (see next section) and also are demonstrating their ability to benchmark. Take the extra time and do your research!

Online Marketing Interview Strategy 8: It’s All About You

At the end of the day, the main person looking out for you is you. Make sure to ask the questions that are important to your happiness and career. One of my personal favorites is finding out as much as possible about my future boss. As I blogged about a while back, your manager can make or break your PPC career. My advice: I’d rather have a great boss at a not so great company versus a poor manager at a great company.

It’s still a hot job market for PPC right now since PPC is a recession proof career. Take advantage of this situation to find the absolute perfect match for you. I know from my perspective as an interviewer, I always want the match to be perfect from both sides. I want to hire employees that will be at the company at least a few years. For that reason alone, I always want to ensure the fit is ideal for both parties.

As a closing tip, I’d also recommend keeping your interviews extremely confidential. Again, it’s all about you and your job security. Don’t let your current employer think you’re interviewing. Don’t start slacking off and doing poor work at your current gig. Many times, interviews take longer than expected or don’t work out at all. Your first responsibility is to you and your current employer. Your second responsibility is to your exploratory discussions with other potential employers. Of course, should you decide to leave, please leave gracefully. This will be the topic of a whole other PPC Ian post in the future.

Image of Dream Job © iStockPhoto – exdez

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Search Engine Marketing Perception

Dec. 29

Anyone who’s ever worked on my team knows that I live by the following statement: "Perception is reality." When you take a step back and really think about it, my affinity for this line makes total sense in the context of PPC. Pay per click search engine marketing is a very new industry. At many companies, the executive team will not understand exactly what you’re working on each and every day. I can’t blame them! PPC is complex and moreover it’s a moving target. This can become a bit problematic, however, when you’re trying to gain visibility, prestige, and ultimately promotion within your organization.

Let me cut right to the punch line: As part of your daily routine, it’s your absolute duty to educate and set everyone’s perception (and therefore reality). It’s precisely when you’re delivering results and setting perception flawlessly that you’re on the fast track to career promotion. Today, I’m excited to share some of my favorite ways to make sure perception is set perfectly and you receive full credit for all of your hard work!

Tip 1: Leverage Your Company’s Task Manager Consistently

Spotlight on PPC

During the course of any random workday, it’s absolutely amazing how much stuff I get done! At the end of the week, I’ll often have difficultly remembering all of the projects I completed. However, to set perception amongst my organization, I want to take credit for every single project I completed. So, what’s the easiest way to do this?

It’s very simple: Record every single project that takes more than one hour in your company’s task manager (such as SharePoint). Even if you’ve completed the project already, create a new task and then close it out immediately. I’m very serious here and if you only take away one thing from this post, please follow this tip. From my experience, the leverage here is plentiful:

  1. When performance reviews come around, you now have an instantaneous way to pull a list of all completed projects for your self-review. No completed project will ever slip through the cracks!
  2. This centralized repository of your tasks creates a very simple way for your manager (and the executive team) to immediately tap into your projects. The more impressive your project list, the more impressed management will be.
  3. During your weekly team meetings, you now have a very easy way to recall all of your projects from the past week and take full credit for all of them as you summarize your initiatives.
Tip 2: Take Your Sweet Time Presenting Your Pay Per Click Initiatives

The next time you’re in a team meeting, focus closely on presentation. As everyone goes around the table to discuss projects, successes, and failures, pay close attention to the good presenters and the not so good ones. What are the main differences?

From my experience, there are two. First and foremost, the good presenters take their sweet time. They have a lot to say and aren’t going to stop until they’ve exhausted their speaking points. Second, the good presenters are confident and project very clearly. My advice to you: This is your time to shine, take it seriously! Print out your completed tasks from Tip 1 and don’t hesitate to go through all of them. This is your time to not only take credit for all of your hard work, but also to stand up as a leader amongst your organization and inspire greatness. Aside from Tip 1, this is just about the easiest way to set everyone’s perception around your strong work ethic and limitless determination.

Tip 3: Invest Time Managing Pay Per Click Success Upward

This one makes perfect sense. If you think you’re busy, just think about how busy your boss must be! It’s easy for your successes to slip through the cracks if you don’t proactively manage upward. My advice is quite simple: Each time you have a major success, spend some extra time emailing it to your manager. Moreover, make a point of actively mentioning your successes when you meet with your manager.

It is possible for this strategy to backfire, however, if you don’t take your time and fully think through all of the possible questions your manager may ask. My advice: Anything you send to your manager needs to be bulletproof. Think through all of the possible questions and anticipate them. Include relevant metrics and fully explain yourself. Keep things simple, your manager doesn’t have all day to sift through thousands of words. Consider allocating around 5% of your time proactively pushing your paid search successes upwards, you won’t regret it.

Tip 4: Print Your SEM Analysis Out

Here’s a fun one that ties into all of the other PPC perception tips just highlighted. Consider printing out all of your team’s major SEM analysis and compile them into an organized binder. While I don’t invest as much time doing this anymore, it really worked wonders for me during my first gig. Aside from being a really powerful symbol of my dedication, this strategy allowed me to immediately quote any analysis at a moment’s notice, gaining full recognition for both myself and my SEM team. (SEM people managers, please remember to never take credit for your team’s work. You need to celebrate and honor their success. You get to take full credit for training and empowering your team to reach such heights.)

Tip 5: Celebrate Search Engine Marketing Success

I’ve talked about this subject over and over and it’s a strategy very core to my personal management style. It’s powerful and simple yet often overlooked. Please check out my post all about celebrating SEM success.

Conclusion: It’s All About The Numbers, Not Projects

It’s a battlefield out there. Each and every day things are hectic and it’s very simple for your analysis and successes to get lost in the shuffle. For that reason alone, I truly believe in the power of investing in perception. Perception is reality after all, and you want to make sure reality credits your hard work.

However, as a closing point I really want to highlight that numbers are everything. All the stuff in this post is great and all, but it means a lot less if your numbers are not at their maximum potential. First and foremost, never forget about your commitment to the numbers. Now, if you’re maximizing your numbers and creating the proper perception of your work, there is no limit to your upside in the pay per click industry.

Image of Man With Spotlight © iStockPhoto – mevans

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